For information, see how to back up your files. If these methods did not fix the issue, you can use the Microsoft Customer Support Services Web site to find other solutions to your problem. Searchable Knowledge Base : Search technical support information and self-help tools for Microsoft products. Solution Centers : View product-specific frequently asked questions and support highlights.
If you continue to have problems, you might want to contact Microsoft Support. How to restore or repair your Windows installation Repair and recovery for Windows Startup Repair for Windows 7 Startup Repair for Windows Vista Note These sites include options to use when the manufacturer has installed the System Recovery options on the computer.
How to avoid this problem in Windows Vista. To avoid this problem in Windows Vista, obtain and install update from the Microsoft Download Center separately from all other updates on the Windows Update site.
Install the update that applies to your version of Windows Vista so that you can successfully install future updates. The following files are available for download from the Microsoft Download Center:. Windows Vista xbased systems Download the Windows6. Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Try to install Windows Updates again.
Type Troubleshooting, tap or click on Settings, and then tap or click Troubleshooting. Insert the Windows 8 installation disc in the drive, and then restart the computer. When you are prompted to start from the disc, press any key. Tap or click Repair your computer. Tap or click Troubleshoot, and then tap or click Advanced options.
Select Repair your computer. When the restoration process is complete, select Restart. What worked for me was the neosmart. I initially tried using my old desktop CD drive, but I forgot it was a read-only device and wouldn't be able to burn a copy of the recovry CD.
I found a working DVD burner to copy the neosmart. It took several cold boots on the laptop with the recovery CD together with a "shift F6" followed quickly by "any key" to access the needed restore menu. It's almost and this is still causing problems? Was this reply helpful? When I "unchecked" that one, the rest of the updates installed just fine, then I installed Update KB by itself and though it seemed to hang up at the shut-down, it looks like it ultimately installed successfully.
I later saw that this update is only a "recommended update," so maybe it wouldn't be a problem to avoid it all together. That's why I went with Kyle's suggestion. Same thing happened to me. This is ridiculous. How pathetic is that? After allowing Vista to install a few updates last night, and then shutting down my PC, Vista went into this "Configuring Updates" deal, then eventually switched and said "Shutting Down".
It sat like that over night, about 12 hours. Today it was still on "Shutting Down" so I did a hard reset. When the PC booted, it went right back to "Configuring Updates". I let it sit like that for another hour, and eventually I just gave it another hard reset. Every time I reset it would just go right back to the same thing.
I could not get Vista to boot at all, as seems to be the case with many people out there today. Finally I decided to boot in safe mode, and I came online and saw that a lot of people have the same problem. In safe mode, I discovered that I do not have the option to disable automatic updates, the Update snap in won't even open in safe mode, no error message, just won't open. Repeated the above, logging back in to safe more and had to uninstall those updates again.
First time I tried, it froze booting in safe mode before it got to the login screen, I can't remember the last thing it had on the screen, but it was the same last thing that I saw when it booted in safe mode correctly, cdrive.
So then I rebooted again, into safe mode, and this time it didn't freeze. It did however come up with "Configuring Updates" again. This time I just waited a few minutes, and then the login appeared. I figured it was uninstalling the updates this time, and I think I was correct in that.
So now I am back in Vista, not in safe mode, and I have disabled all future automatic updates because obviously Microsoft can't even manage to put out an update without trashing their own OS. I'd love to hear their excuse for this, but like everything else, they just won't say anything, even though they know that this error is costing people millions and millions of dollars in lost productivity today. I got annoyed and just pressed the reset button only to have it boot back to configuring updates.
Five seconds later I hit reset again and went in bios. Somewhere along the lines of my reading various forums about Vista being a nightmare in more ways than imaginable I remebered something about the Jmicron sata controller being a source of problems.
I disabled it in bios, saved and let reboot. Got to configuring updates, then seconds later shutting down, again seconds later I was at login screen. Maybe 7 seconds total from the time I left bios to the time it got to the login screen.
A bit of a difference from 2 hours with no results. I logged in and noted it listed the updates status as successful then booted back to bios and enabled the Jmicron sata controller I really have no idea what it actually does, my sata drive still functioned with it disabled. Vista booted up fine with the controller set back to enabled again. I'm kind of glad I'm using this install as a trial and error setup.
My original setup was two SATA drives in a raid mirror but one of the brand new drives died 10 mins into the install, lol. So while I wait for the replacement I have just one running to figure out all the bugs.
I'm not positive if it's entirely Microsoft's fault or some of Asus' but I'll be making lots of backups as I don't trust this machine to keep my data safe raid or no raid at this point.
It's pretty sad with a bit OS I have to remove 2 of the 4GB of ram to install the OS, then a patch, then put the rest of the ram in for it to work.
If you open Windows Update and get a list of available updates, you can force Vista to hide them. In this case it appears to be the update KB If you right click on this update in this list, and select Hide.
It should no longer be automatically installed. For extra safety for the time being I've disabled all automatic updates, until a Microsoft fix is released to sort this out.
I just experienced this and my symptoms were very similar to everybody else's. It kind of makes me mad simply because I woke up today with my computer 'shutting down' and had to hard reboot, only to spend the next several hours reading and writing to threads about how to get my friggin computer to stop shutting down continuously.
I couldn't get it to boot in any safe mode command prompt even it would just restart immediately after completing its threads. After reading what was suggested, the ONLY way I could get into vista to disable auto updates was the installation cd: restore to a point before the update tried to install.
Is it possible to avoid this by simply changing settings in windows update from 'update automatically' to 'download updates but let me choose whether to install them'? Im scared to shut my computer down at all now because I dont want it to trick me into installing. Also, I didn't find the KB at all, so I couldnt hide it.. Oh and BTW, my mobo is a asus p5k - e.. Once the install is applied, it sits there with the "configuring updates" display and intermittent access to the hard drive.
Well, I have V2 as the downloaded version, which Vista tried to install yesterday. I will check through that over the weekend, but it looks like the same problem as V1. I think it's amusing that KB claims that "By installing this update, you can achieve better performance and responsiveness in various scenarios".
I guess this just happens not to be one of those scenarios. And why, with automatic updates, do I get options to delay for 5 mins, 1 hour or 4 hours, but not longer or a cancel out option. Even after changing the update to flag and wait for my approval, the system still decided to do the install after 4 hours - while I was in the middle of a game, and had just switced over to my XP box, on the same monitor, for an eBay bid.
Luckily, the game was saved, but still a problem. My 7 month-old Dell laptop is currently unusable because of the same problem.
I'm on my old Dell laptop, which runs XP. Thank God I have another laptop! When the problem started on my Dell laptop running Vista Home Premium, I was online and reading a news story. Then it proceeded my hands were not on the keyboard! It's not a virus, as far as I can tell. It involves the installation of automatic updates from Microsoft.
At this time, I'm debating what to do. I'm disabled and very low income. I cannot afford to pay someone to fix my computer. I will wait a few days to see if Microsoft produces a hotfix. I'm just hoping my motherboard has not been ruined. Can't afford to buy another laptop, and this one is old and slow. One of my closest friends, a long time supporter of MS products, has switched to an Apple laptop and loves it.
She did that because of all of the problems with Vista. Comodo Firewall causes this problem with Vista updates and Comodo has provided an update to fix it. Comodo does not update automatically. You must go to the Misc Tab and click the check for updates. I have left it running for 4 and a half hours with no change. I can not boot passed this "Configuring Updates" screen, I am really hoping there is something I can do with out having to reload Vista on the notebook as I'll have to re-install all the software I previously did.
And can I expect the same thing to happen even after I re-install Vista, so is it advisible to not allow for windows updates to avoid this problem??? Try to runs system restore, and it will resolved the issue about that configuring updates.
Hope will work!! Click next on the language options i clicked "system recovery options" along the bottom. I have had the same problem for a month, after my VIsta had worked fine for a year. Now I have another one: after the configure updating is down over 36 min, auto startup does not work.
The startup repair kickes in and take a few min before the PC move to "window is loading file" before it return to normal. I have tried to restore the PC but the earliest restore point also includes the situation. It has taken over 20 min and the "System restor" is still running. WHat should I do now beside waiting?
After I restore the PC and disabled auto update, it start fine, but I cannot get on internet any more even the connect looks fine. A error" malfunction of Layered Service Provider" appears. Could someone advise me? Why not just install SP1? I have had no problems with the install.
My machine rebooted effortlessly, so thank you to all the contributors to this thread! This worked. I turned it off again and rebooted pressing F8 it may be differant for other brands until I got to the screen when you can choose to go into Safe Mode etc.
I chose "Last known configaration that worked" It booted into the normal screen and I then went to Windows Update and installed the files it was trying to install when I turned off. In this case it was Service Pack Don't try to rush it Do it before you go to bed and let it run overnight. I have windows Vista Home Basic and have had the loop problem for 3 days.
I found the answer to this problem on line today and am now responding to you from my notebook. I have had faced this issue before. Then i have used System restore from Safe mode and it solved all the issues. This time, I have tried to install lots of importent fixes too. And after installation all the updates status were changed to Pending. And I start getting the same issue This happend at the time of start and shutdown. After two days few of the pending updates were turned to installed.
But still I have failed updates. As at the time of restore process it immediately starting shutdown. So system restore is not working. I had the same problem. I read through most of this as well as other help sites tried everything and nothing worked.
I was able to boot to "safe mode with command prompt" using the vista installation cd any vista installation cd My main boot drive happens to be x. Installer Microsoft. One of them is probably the culprit but I have no idea which one Anyway, I was then able to boot normally.. Now what I cant figure out is how to do the updates without having it happen again..
Yesterday the same thing happened This is a total failure of Microsoft XP is the best in my opinion. Vista is a waste of money and potential crasher First I recommend you a new topic and post more information.
It's less confusing for people to have a separate topic on different problems and it makes the problem easier to find in the future if someone searches for it. As for more information post what computer model you have and the exact vista version you have like Home Premium, Business, Ultimate, etc. Then we could have reinstalled from a shadow. But jd may be right. That KB gave me all kinds of problems too.
What puzzles me though is that it came either in a 2-pack with KB and both unfortunately have no uninstallers or in a 6-pack together with 4 security updates. So not in a 3-pack. Are you able to identify the KB-numbers? Try the instructions in jd's link anyhow.
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